Novantis Trade Group LLC provides logistics coordination support only. We do not coordinate, facilitate, or assist with the shipment of goods that are prohibited by law, restricted under applicable regulations, or that fall outside the scope of our services.
Novantis will not coordinate shipments involving the following categories of goods (this list is not exhaustive):
Certain goods may be coordinated only with proper documentation, permits, licenses, and third-party provider acceptance. These include but are not limited to: hazardous materials (HAZMAT), perishable goods, temperature-sensitive cargo, oversized or overweight freight, and goods subject to import/export licensing requirements.
It is the customer's responsibility to disclose all relevant information about their cargo, including any restricted, regulated, hazardous, or special-handling requirements, prior to submitting a coordination request.
Customers are solely responsible for ensuring their shipments comply with all applicable laws, regulations, and third-party provider requirements. Novantis assumes no liability for shipments that are seized, delayed, or refused due to the customer's failure to disclose accurate cargo information or comply with applicable requirements.
If you have questions about whether your goods can be coordinated through Novantis, please contact us at [email protected] before submitting a request.
This page is a placeholder and will be updated with a complete Restricted / Prohibited Goods Policy prior to full commercial launch. Please contact us directly with any questions.